Terms and Conditions

General

Our Terms and Conditions were last updated on 10/12/2024.


Welcome to IELTS Fastlane! By using our website and services, you agree to these Terms and Conditions. Please read them carefully before accessing or using our online IELTS courses and related materials. If you do not agree with these Terms, you should not use our services.


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By using the Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from ieltsfastlane.com


Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.


For any inquiries, you can reach us at brahim@ieltsfastlane.com.

1. Introduction

1.1. IELTS Fastlane provides online IELTS preparation courses, materials, and best practices designed to assist users in improving their IELTS test performance.

1.2. While we aim to deliver high-quality content and guidance, we cannot guarantee specific results or test scores. Success depends on various factors, including individual effort, preparation, and external conditions. ieltsfastlane.com is not responsible for a student’s inability to achieve a desired band score.


Disclaimer

1.3. The content on this site is for information purpose only. IELTS is a registered trademark of University of Cambridge, the British Council, and IDP Education Australia. This site and its owners are not affiliated, approved or endorsed by the University of Cambridge ESOL, the British Council, and IDP Education Australia.


1.4. These Terms outline the rules and responsibilities of users accessing our services. By registering or purchasing our courses, you agree to comply with these Terms.


1.5. If you have any questions regarding these Terms, please contact us at brahim@ieltsfastlane.com.

2. User Responsibilites and your information

If you wish to place an Order for Products available on the Service, You may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.


By using our services, you agree to the following responsibilities:


2.1. Accurate Information: You must provide accurate and up-to-date information during registration.


2.2. Personal Use Only: Access to our courses and materials is for personal, non-commercial purposes. You may not share, resell, or use the content for commercial gain.


2.3. Prohibited Activities:

  • You may not use the website or services for unlawful purposes.
  • You may not attempt to access, modify, or disrupt our website’s operations or security features.

3. Course Enrollment

3.1. Payments:

  • Payments for courses must be made upfront in USD, unless otherwise specified (e.g., subscription plans).
  • You are responsible for any applicable taxes, currency conversion fees, or transaction charges.


3.2. Access Duration:

  • Course access is provided for 4 months unless stated otherwise during the purchase. Lifetime access may apply to certain purchases as explicitly mentioned.


3.3. Login Credentials:

  • You may not share, transfer, or sell your login credentials. Sharing access may result in account suspension without a refund.


3.4. Refunds and Cancellations:

  • Refunds are only available within 7 days of purchase if less than 20% of the course content has been accessed.
  • Certain services, such as digital downloads and consultation sessions, are non-refundable.

4. Content Ownership

4.1. All content provided through IELTS Fastlane, including videos, text, graphics, logos, and course materials, is the exclusive property of ieltsfastlane.com or its licensors.


4.2. You are granted a non-exclusive, non-transferable license to use the content for personal learning.


4.3. Restrictions:

  • You may not reproduce, distribute, modify, or publicly display any content without prior written consent.
  • Unauthorized sharing, downloading, or redistribution of materials will result in immediate account termination and possible legal action.

5.Payment and refund policy

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order.


5.1. Refunds are available for courses under the following conditions:

  • The request is made within 30 days of purchase.
  • Less than 50% of the course content has been accessed or viewed.


5.2. Refunds are not available for:

  • Digital downloads (E-Books) or supplementary materials.
  • Consultation or one-on-one coaching services.


5.3. To request a refund, contact us at brahim@ieltsfastlane.com with your purchase details and the reason for the request.

6. Limitation of Liability

6.1. ieltsfastlane.com is not liable for:

  • User misunderstanding or misinterpretation of course materials.
  • Platform downtime or interruptions caused by technical issues outside our control.
  • Third-party content or links provided as additional resources.


6.2. IELTS Fastlane provides best practices, strategies, and guidance to improve IELTS performance. However, we do not guarantee specific results or test scores. Success depends on individual effort, learning pace, and other external factors. ieltsfastlane.com cannot be held responsible for a user’s inability to achieve their desired band score or any subsequent financial losses.


6.3. Our liability is limited to the amount you paid for the course. Under no circumstances will we be responsible for indirect, incidental, or consequential damages.

7. Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Updates will be posted on our website with the “Effective Date” updated accordingly. What constitutes a material change will be determined at our sole discretion.


By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

8. Termination of Access

8.1. We reserve the right to suspend or terminate your access to IELTS Fastlane if you:

  • Violate these Terms.
  • Engage in unauthorized sharing or distribution of course content.


8.2. Termination may occur without prior notice if a breach is deemed serious.


8.3. You may terminate your account at any time by contacting us at brahim@ieltsfastlane.com. However, no refunds will be issued for unused portions of the service.

9. GDPR Compliance

9.1. As a business operating in the EU, we comply with the General Data Protection Regulation (GDPR).


9.2. By using our services, you consent to the collection, use, and storage of your personal data in accordance with our Privacy Policy.


9.3. You have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing at any time.


9.4. For GDPR-related inquiries, please contact us at brahim@ieltsfastlane.com.

Article 8: Company information

For any inquiries, assistance, or concerns, contact us at:
Email: brahim@ieltsfastlane.com

IELTS Fastlane